Terms & conditions
Welcome to Soliva Fashion. These Terms and Conditions outline the rules and regulations for the use of our website solivafashion.com, operated by Global E-Shop Enterprises Limited (Company number: 76875384), located at ROOM 01, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG.
By accessing or placing an order through this website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website.
1. General
This website is owned and operated by Global E-Shop Enterprises Limited. Throughout the site, the terms “we”, “us” and “our” refer to Soliva Fashion. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur. Colors may differ slightly depending on your device screen. We reserve the right to modify or discontinue products at any time without prior notice.
4. Orders and Payments
By placing an order on solivafashion.com, you agree to provide accurate and complete information.
All prices are displayed in USD (United States Dollars) unless otherwise stated.
We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or otherwise suspicious activity is detected.
Payment methods accepted include major credit and debit cards, PayPal, and other methods displayed at checkout.
Your payment information is processed securely through our payment partners; we do not store card details.
5. Shipping and Delivery
We ship worldwide. Shipping times and costs vary depending on your location and the shipping method chosen at checkout.
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by customs clearance or other circumstances beyond our control.
6. Returns and Refunds
If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order, provided that the item is unused, unwashed, and in its original packaging.
To start a return, please contact us at info@solivafashion.com.
We reserve the right to refuse returns that do not meet the above conditions.
Refunds will be processed to the original payment method once the returned item has been inspected and approved.
7. Intellectual Property
All content on this website, including images, text, graphics, logos, and designs, is the property of Global E-Shop Enterprises Limited or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, or exploit any part of the website without prior written permission.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.
In no case shall Global E-Shop Enterprises Limited or its affiliates be liable for any loss exceeding the total amount paid by you for the product purchased.
9. Third-Party Links
Our website may include links to third-party websites. These links are provided for convenience only. We are not responsible for the content or privacy practices of those websites.
10. Privacy Policy
Your submission of personal information through the website is governed by our Privacy Policy, which you can review on our website.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles. Any disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. It is your responsibility to review these Terms periodically.
13. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: info@solivafashion.com
Website: solivafashion.com
Company: Global E-Shop Enterprises Limited
Address: ROOM 01, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG