Shipping policy

At Soliva Fashion, we are committed to delivering your order quickly and securely to anywhere in the United States.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time

We offer standard shipping within the United States, with an estimated delivery time of 4–7 business days after dispatch.
Please note that delivery times may vary slightly depending on your location and local courier performance.

Shipping Costs

Shipping fees are calculated at checkout and depend on your order total and delivery location.
From time to time, we may offer free shipping promotions — these will be clearly announced on our website.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your delivery status.
Please allow up to 24–48 hours for tracking updates to appear after shipment.

Delayed or Lost Packages

If your package has not arrived within the expected 4–7 business days, please contact us at info@solivafashion.com.
We will help you locate your order and work with the courier to resolve the issue as quickly as possible.

Wrong Address Disclaimer

Please ensure that your shipping address is entered correctly at checkout.
We cannot be held responsible for delays or lost packages due to incomplete or incorrect addresses provided by the customer.

Contact Us

If you have any questions about shipping or delivery, please contact our support team:
Email: info@solivafashion.com
Website: solivafashion.com
Company: Global E-Shop Enterprises Limited
Address: ROOM 01, 26TH FLOOR, WORKING VIEW COMMERCIAL BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG